Gravitybox recognizes that the growth of online services, including Internet services,
has created additional privacy concerns, particularly for consumers.
Online privacy concerns focus on the protection of "customer identifiable"
information which an individual or other customer reasonably expects to be kept
private. As the term suggests, "customer identifiable" information is
information which can be associated with a specific individual or entity, including,
for example, a customer's name, address, or telephone number, e-mail address, and
information about online activities that are directly linked to them.
It is common practice and often a necessity for companies, governments, or other
organizations to collect customer identifiable information in order to conduct business
and offer services. For example, a software company may collect customer identifiable
information, such as name, address, telephone number, and a variety of other information
in the course of billing a customer.
Some activities on the Internet follow very familiar patterns. Consumers signing
up for an Internet access service, for example, are usually asked to provide name,
address, telephone number and credit card and other information that is typical
when the consumer orders a product or service. Similarly, business web sites may
ask visitors to supply information about themselves, particularly when information,
services or merchandise are requested, but often simply to be able to better target
the company's services to the customer's interests and requirements.
Gravitybox's Online Privacy Policy: Informed Choice
Gravitybox has put in place the following Online Privacy Policy to protect customer
identifiable information. This policy covers Gravitybox and its subsidiaries, except
as follows, and applies to all customer identifiable information that Gravitybox
obtains when a customer registers for or uses an Gravitybox online service, including
visiting an Gravitybox owned and controlled web site ("Gravitybox Web Site").
Gravitybox protects online customer identifiable information as follows:
Disclosure: Gravitybox will not sell, trade, or disclose to third parties
any customer identifiable information derived from the registration for or use of
an Gravitybox online service -- including customer names and addresses -- without
the consent of the customer (except as required by subpoena, search warrant, or
other legal process or in the case of imminent physical harm to the customer or
others). When Gravitybox uses other agents, contractors or companies to perform
services on its behalf, Gravitybox will ensure that the company protects your customer
identifiable information consistent with this Policy.
Collection and Use: Gravitybox will collect and use customer identifiable
information for billing purposes, to provide and change service, to anticipate and
resolve problems with your service, or to create and inform you of products and
services that better meet your needs. This means that Gravitybox may use your customer
identifiable information, in conjunction with information available from other sources,
to market new services to you that we think will be of interest to you, but we will
not disclose your customer identifiable information to third parties who want to
market products to you.
Customer-identifiable information which a visitor volunteers at one of the Gravitybox
Web Sites to order Gravitybox services other than online services will be protected
just as if the information had been provided under more traditional ways of ordering
that service.
Security: Gravitybox has implemented technology and security features
and strict policy guidelines to safeguard the privacy of your customer identifiable
information from unauthorized access or improper use, and we will continue to enhance
our security procedures as new technology becomes available.
E-mail Contents: The company will not read or disclose to third
parties private e-mail communications that are transmitted using Gravitybox services
except as required to operate the service or as otherwise authorized by law.
Account Information: Gravitybox honors requests from customers
for account information, for example, name, address, or billing information, and
will correct any such information which may be inaccurate. Customers may verify
that appropriate corrections have been made.
Customer Concerns: If you are a consumer with concerns about the
Gravitybox online privacy policy or its implementation please leave a message on
our voice-mail system at 1.866.GRAVBOX (1.866.472.8269) or send us an email at feedback@gravitybox.com.
Changes in Practices: Gravitybox will keep this Policy current.
The company will inform you of any changes that we make.
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